Thank you for shopping at Daynergy!
We’re committed to getting your order to you quickly and safely.

🚚 Shipping Rates & Free Shipping
FREE shipping on all orders over $50 USD (after discounts, before tax).

For orders under $50, shipping rates are calculated at checkout based on USPS real-time rates.

🕒 Processing & Delivery Times
We typically process orders within 3 to 5 business days before dispatch.

Once shipped, estimated delivery times are:

USA: 7–10 business days

International: May vary by location

Note: Holidays, natural disasters, or other disruptions may affect delivery times.

📦 Pre-Orders & Backorders
If your order contains a pre-ordered or back-ordered item:

Available items will be shipped immediately.

Remaining items will be shipped separately once in stock — no extra shipping fee.

🔍 Tracking Your Order
Once your order ships, you’ll receive a confirmation email or text (if provided) with a tracking ID and a link to monitor your shipment.
Tracking updates may take 1–3 business days to display.

🏠 Incorrect Shipping Address
Please ensure your shipping address is correct.
If you need to make a change, contact us immediately at support@daynergy.us. We may not be able to modify the address after your order is processed.

🔁 Returns
Customers are responsible for return shipping costs unless otherwise specified.
Please review our [Refund Policy] for instructions on how to return a product.

📭 Lost or Stolen Packages
Daynergy is not responsible for lost or stolen packages marked as "Delivered" by the carrier.
If this happens, please contact USPS (or your local carrier) directly using your tracking number.
Need help? Reach out to our support team at contact@daynergy.us.